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Managing Roles in Your Organization

Control who can do what in each building with role-based permissions.

Roles & responsibilities

At startup you have 3 default roles within the organization with different levels of access:

  • Manager - Has full access to all features, including scheduling and handling issues, and changing settings.
  • Service - Can only manage their own assigned tasks.
  • Staff - Can schedule and complete issues but cannot modify settings.

Here are all the available permissions you can modify:

  • Billing - Allows users to view and update billing information.
  • Categories - Allows users to view, create, update, and delete categories.
  • Documents - Allows users to view, create, update, and delete documents.
  • Messenger Flow - Allows users to view and update messenger flow.
  • Recurring Tasks - Allows users to view, create, update, and delete recurring tasks.
  • Roles - Allows users to view, create, update, and delete roles.
  • Spaces & assets - Allows users to view, create, update, and delete spaces and assets.
  • Tasks - Allows users to add public tasks or manage their own tasks.
  • Tenant - Allows users to update tenant settings.
  • Users - Allows users to view, create, update, and delete user accounts.
 

It is also possible to change permissions for existing roles:

  1. Click on Organization
  1. Click on the building for which you want to change permissions
  1. Click on Roles & permissions
  1. Now click on the arrow of the user for which you want to change permissions
  1. Highlight or unmark the permissions you want
 
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Follow the following steps to add or create a new role:

  1. Click Organization
  1. Click on the building for which you want to change permissions
  1. Click on Roles & permissions
  1. Now click the Add Role button
  1. Give a name to the new role and click Add Role
  1. Now you can change permissions via the list
Notion image
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